At Olson Law our mission is to provide compassionate, effective, and accessible legal representation to individuals and families in our community. We are committed to guiding our clients through some of life’s most challenging moments whether we are navigating you through family transitions or defending your rights in the criminal justice system. We strive to deliver personalized legal solutions with professionalism, respect, and unwavering dedication.
By utilizing the concepts of the “4 C’s” we can accomplish our goals and maintain our Core Values. These concepts extend to everything we do within the firm from day-to-day projects and casework, to professional development goals.
The task or goal should always have a clear vision and roadmap. Keep this in mind each day when advancing goals or delegating tasks. Clear instructions and thought-out plans of action lead to effective and efficient work product.
As our team continues to grow, it is incredibly important that all members of the team are consistent in their approaches and in maintaining processes and procedures.
Every task or goal should come with a solid commitment to ensure that the task is performed to the highest quality.
Communication with clients and your team is paramount to the success of the firm. Procedures around communication with clients and the team will be followed to ensure that the three prior concepts are effective in achieving our goals and day-to-day interactions.
We truly believe that a healthy balance of your career and personal life makes for a happier, healthier and more productive employee. That means that flexibility is part of our culture, but that can only be sustainable when each individual team member is accountable to providing quality work at a high level and ensuring that tasks are accomplished. In other words, get your work done and the flexibility will be there for other areas of your life. Balance is essential to success. In addition to weekly staff meetings and file reviews, one-on-one meetings with the managing attorney are scheduled regularly to ensure that feedback can be provided to you regarding your workload and where you can openly express any concerns or areas where you would like to see assistance or improvement from your leadership team or other team members. As a member of the Olson Law team, you will be expected to be accountable to yourself but also to take accountability for all of your actions and work product. This means that if a mistake is made that it is addressed immediately and without excuse or blame.
Our culture provides a low stress, approachable environment for our clients. We want to be seen as a friendly law firm who provides high quality advocacy without judgment. While every potential client may not be a perfect fit for our firm, they should be treated as a potential referral source. That means that everyone who comes to Olson Law should be provided with creative solutions while feeling that they can express their concerns without fear of judgment. This professional yet laid-back approach sets us apart and allows for more honest communications with our clients. This value extends to our interactions within the team. We shall always be respectful of each other including each other’s time, and individual values. Each team member is expected to always operate in a professional manner. This means that concerns within the team are brought to the attention of the leadership team immediately. Gossiping and/or drama between team members will not be tolerated. We strive to foster an environment that addresses concerns early and from a collaborative space to resolve internal conflict.
Olson Law has been able to steadily grow and be more productive because we are ever-changing. Adaptability to new technology and ideas on how to improve processes are always welcomed. While there are certain expectations and duties you will be trained to perform, employment with Olson Law is what you make of it and your ideas and creativity are welcomed and encouraged to better the firm. We recognize that each member of our team is talented in a variety of ways that benefit our clients and assist the attorneys and staff in being efficient and successful. Without the ability to trust our team to perform their jobs efficiently the whole team suffers. Trust and teamwork are essential to success within the firm and are some of our most cherished values.
